I'd first ask for a refund. If denied, is rider it over to another dealer and trade it in on suffering else I expect to be more reliable. I'd never trust it again.
I did request a refund and/or to sell the vehicle back to the dealer. However, I found that the main reason for my frustrations are intentional. HD will not allow customers to speak with anyone who can make a decision. Their company is structured so that "end users" can only talk to "intermediary service representatives" and anyone who can make a decision is "not customer facing."I'd first ask for a refund. If denied, is rider it over to another dealer and trade it in on suffering else I expect to be more reliable. I'd never trust it again.
hard to do without huge loss I'd think. Forcing a buyback or trade better choice to me.put the new engine in and sell it.
Bett that bike was faster than 99% of all bikes in BCJeez: Harley's service is as slow as their bikes are. That isn't right. If you owe money on it I would contact the lender and let them know what's going on. Two weeks is enough time they should have a plan in place for the repair. On the upside maybe they'll just get you a replacement bike. It's too bad no matter what.
Well the good news is the lack of power issue was from having the wrong oil in the new engine after it was installed. Another dealer put the 20-50 oil it was supposed to have and the new engine came to life.
The bad news is that as of yesterday it now has the "normal" electrical problem where it will not start and just throws engine codes and makes banging noises when you cycle the starter. Additionally, the dealer that was working on it will not work on it anymore. Republic HD service department said it's not their problem and don't bring it back to their service bay. A Corp. HD office guy called me today and said he thinks the the start up issues are software related and wants me to take it to another dealer for new software. I got Mancuso to agree to look at it and do the software thing on 3/28. Interestingly, the guy at Mancuso really did not want to work on it and asked me to take it somewhere else because they only have one technician with the training cert from HD because it is a requirement from HD. Unofficially, they don't recommend buying or owning a Pan America.